Verticalapps (formely Pixel Innovations) was formed by Ben de Groot in 1999 as a Web Design firm. Verticalapps developed an online booking system for a PRO DIVE store to help manage there Boats and Course. This online system, aptly named the Diveengine,which is used by many PRO DIVE franchises and affiliated Centres.
At this same time, Ben started particpating in triathlons and training with a small training group. This group went on to become a large group, and the idea of a Fee management system was started in 2004. Working closely with Bondifit, a system called Attendance://Master was developed. Passfee is a new refined version of Attendance://Master that is available to anyone that is looking for a tool to help them track customer attendance, passes and track outstanding.
Is our data backed up in case of an emergency?
Data is backed up nightly and written to multiple disks instantly. We can perform full backup recovery in the event of a system-wide emergency. Our hardware is also fully redundant so even if one disk or server fails nothing will be lost and the system will not go down. Our uptime is over 99%.
Is Passfee reliable, secure, and confidential? Is our data safe?
Where is the data hosted?
We take all reasonable precautions to keep your information safe and secure. Our state-of-the-art server is hosted and professionally managed by Rackspace, a recognized leader in high-end hosting. You can read about their Zero-Downtime network and data center and what makes Rackspace the best place to host mission-critical websites.
Can we export our data if we don't want to use Passfee anymore?
What format is the export in?
Yes, you can export your data as an Excel Spreadsheet. If you are an account owner, you can go to the customer tab and click on exported to download this information.